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Posts Tagged ‘relationships’

The Power of a Question

Mitch Vandiver (at mitch@strategiescorp.net.) and The Strategies, Inc. Team put this together, and I thought it was perfect for my readers – it’s all about

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Do Your Clients Know You, or Just What You’ve Reminded Them Of Recently?

Service businesses are funny things sometimes. Clients tend to pigeonhole your service firm based on what service you first performed for them. They rarely actually

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Sometimes Business Growth Doesn’t Mean More Customers

In our daily consulting practice, we see the inside of businesses all over the country, and can make some fairly educated observations about how they

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Good Customer Service MAKES Your Company Money

One of the hallmarks of a strong b-to-c company is the reputation of their customer service approach. Think how much the CS interaction defines the

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