Tag: Online

  • 3 Ways NOT To Fall for a Clever Headline

    3 Ways NOT To Fall for a Clever Headline

    In a routine scan of my e-mail inbox, the discussion pages of my 40-some LinkedIn groups, various news sites and marketing sites, I counted over 100 headlines like the one above, promising everything from business lead generation to building up my profile, to keeping my windows from sticking, to where to go in Ocean City. All tempt the reader with a memorable number of simple solutions, neatly encapsulated in a short, easily digestible list, suggesting that if you compile enough lists about all the elements of your life, you’ll have all the answers and your life will run smoothly.

    Is this what content marketing practice has distilled itself down to, a clever headline offering quick easy solutions to life’s tough problems? I certainly hope not, because if your life is like mine and those of my colleagues here, it’s never that clean and neatly arranged – life is just plain messy!

    Marketing is a difficult, complex and widespread discipline, vastly misunderstood by the rank and file and by many of it’s practitioners. It takes YEARS of experience to master even the rudimentary elements in a coherent fashion, to be able to apply them in some fashion to a company or organization’s challenges, to identify and isolate the problem, and devise a strategy to combat it with well-thought-out tactics that do more good than harm, won’t break the budget and will return many times their cost. That’s a tall order for any single discipline, but marketing covers roughly 20 different disciplines within it, all of which can and should be considered when assessing and formulating a plan of action. If you can fit that in a list, I’d love to see it.

    Don’t get me wrong, lists of reminders can be very helpful and useful as a memory joggers of the various rough spots and pitfalls that can befall the forgetful. But I think the use (and overuse) of the catchy tip-laden headline is the lazy way to go. If our business attention span, our ability to learn new concepts, to absorb data and information, has sunk to the level where lists of tips guide your operative day, we are truly in a crisis. From the outreach side, they are a crutch for the lazy man, a cry for attention in the digital wilderness, where solid, impactful and dense information are traded away for quick thrills and easy clicks, screaming “Hey, look at my stuff, not that guy from the learned institute over there, I’m faster and easier.” They are the cliff -notes of a practice and a discipline that takes time and effort to learn, trial and error to master, and guts and determination and discipline to apply.

    Next time you see a list headline with 10 tips on anything, see if you can guess what at least five of them are before you open it. If you’re right, skip the list and it’s author and move on. I’m off to write the next entry, “10 Ways to Be Labeled an Old Curmudgeon Without Really Trying.”

  • Who Do You Seek Advice From?

    Who Do You Seek Advice From?

    Before all you English majors go off on me, I know the title is making use of poor grammar -but “From Whom Do You Seek Advice?” doesn’t really “sing” when used as a headline. Nuff’ said.

    The real question is, how do you select, solicit and filter advice on the topics in your life and work that matter? Most folks have an informal network of influencers and advisers, people they turn to when they have a question, want to validate a choice or point of view. Some have a small circle, some have a very large network of various family members with a range of levels of expertise. Sometimes its just that you want to hear another opinion, from someone who thinks like you do, who will dilute and sugar-coat their stance and feed your own back to you, just as a feel good.

    But sometimes, picking the right expert really matters. Sometimes its a case of hiring a professional who you happen to know under other circumstances. Selecting a realtor, picking a doctor or dentist, finding a tax preparer or accountant, an attorney for non-criminal work. Most of those selections are based on referrals or references from our known network of advisers. Sometimes the professional themselves is part of the network! But how do you really make the choice? Is it emotional, is it pragmatic, is it price sensitive, is it strictly relationship based?

    Studies have shown that reaching those influencers is the most powerful way to prompt word-of-mouth transference of brand and product information. But how do you find them and reach them? Most of the advisers who are non-family are close friends from various stages of our lives. College roommates, fraternity brothers or sorority sisters, high school buddies, team members from sports activities, vendors of various services we use routinely – familiar faces. To find these people and gather them as a list for someone else is virtually impossible – until now. Social media does exactly that and more. Those influencers and advisers are now called “friends”.

    That’s the real power of social media – reaching the influencers of your target audience. If you wanted to build the killer marketing app, it would be one that selects all the Facebook pages from people that fall into your target demographic based on data presented on the pages, and selects the five most prolific friend commentators that appear next to a question mark. You’ve asked the audience for help with a question, and those top advisers answer it. Select them and market to them socially, and they will bleed that influence into the key purchaser. We can only dream . . . so far.

    For now, we’ll have to settle for joining the online conversation in a corporate but personal way, and hope that those influencers see us, hear us, and most importantly, believe us, so that they pass along the attributes we offer to their list of “friends”.

    Keep at it, the tech geniuses will eventually create the key that unlocks the real monetary power of social media, and when they do, look out . . .

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